Job Summary
We are looking for a detail-oriented and proactive Administrative Assistant to join our remote team supporting daily operations at a learning center. This role acts as the central communication point, handling emails and phone calls with families while playing a vital role in maintaining instructional quality through regular audits of student work and instructor performance. The position requires working remotely during US Pacific Time hours, specifically from 10:00 AM to 6:00 PM Pacific Time (10:00 PM to 6:00 AM Pakistan Standard Time).
Key Responsibilities
Communication & Front Office Support:
You will be the first point of contact for parents, guardians, and prospective clients. Promptly and professionally respond to phone calls and emails, schedule student sessions, manage any changes, and coordinate with instructors to ensure smooth operations. Maintaining a warm and welcoming tone in all communications is essential to uphold the Mathnasium brand’s reputation.
Instructional & Student Work Auditing:
Conduct regular audits of student binders and learning plans to verify completeness, accuracy, and alignment with progress goals. Identify any discrepancies or issues related to implementation or recordkeeping, document them clearly, and report findings to management for timely resolution.
Administrative Tasks:
Organize and maintain digital files related to student progress, assessments, and attendance records. Assist in updating tracking systems and dashboards as required. Provide administrative support to center leadership by preparing reports, scheduling meetings, and performing other related duties to ensure efficient center operations.
Required Qualifications
- Ability to work remotely during US Pacific Time hours (10:00 AM to 6:00 PM Pacific Time / 10:00 PM to 6:00 AM Pakistan Standard Time).
- Reliable high-speed internet connection to guarantee uninterrupted communication and workflow.
- A quiet, distraction-free workspace to maintain professionalism during calls and virtual meetings.
- Strong communication skills with a friendly and professional demeanor to effectively engage with families and team members.
- Basic proficiency in math, sufficient to review and understand student work accurately. Candidates should be comfortable with the highest level of math they have completed and able to confidently assess answers.
Preferred Qualifications and Benefits
- Previous experience in administrative support or customer service is a plus but not mandatory, as this role welcomes freshers eager to learn.
- Familiarity with educational environments or learning centers will be advantageous.
- Competitive monthly salary ranging from Rs60,000 to Rs85,000.
- The opportunity to work remotely, offering flexibility and convenience while supporting a respected chain of math learning centers.
This position offers a unique opportunity to contribute meaningfully to an educational environment while working from home during specified hours aligned with US Pacific Time. If you are organized, communicative, and comfortable in a remote work setting with a focus on instructional quality, we encourage you to apply.