Customer Service Officer (Outbound Sales)

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لاہور ، پاکستان

درخواست بھیجیں

۱۱ گھنٹے پہلے شائع ہوئی 25 نے دیکھا Report Job

PKR. 37,000 - 37,000/Month

Job Summary
Join a leading telecom service provider in Pakistan as a Customer Service Officer specializing in Outbound Sales for the ZONG project. This full-time role is based in Islamabad and offers a work-from-home setup with rotating shifts. It is an excellent opportunity for motivated, energetic, and tech-savvy individuals who are eager to develop their sales careers within a fast-paced call center environment. In this position, you will engage with potential customers, promote ZONG’s products and services, and play a vital role in driving the company’s growth. The role comes with a competitive salary package and performance-based incentives, making it a rewarding career choice.

Key Responsibilities
You will be responsible for conducting outbound sales calls targeting potential ZONG customers. Your primary goal will be to promote products and services in a persuasive and professional manner to maximize sales conversions. Handling customer inquiries efficiently and ensuring high satisfaction levels is essential. You will be expected to consistently meet or exceed assigned sales targets and key performance indicators (KPIs). Maintaining call quality standards and accurately updating customer relationship management (CRM) systems are also critical components of this role.

Required Qualifications
Candidates should be up to 28 years of age, with an extension up to 35 years for former Customer Service Officers. A minimum educational qualification of a Bachelor’s degree (BA) is required. Excellent communication skills in both Urdu and English are mandatory to effectively engage with customers. Proven experience in outbound sales, particularly within a call center environment, is essential to succeed in this role.

Technical and Work-from-Home Requirements
Since this is a remote position, candidates must have a stable internet connection to support uninterrupted work. Access to a laptop or desktop computer and a smartphone is necessary. Additionally, a power backup solution such as an uninterruptible power supply (UPS) is required to ensure continuous connectivity. Candidates should have a separate, quiet workspace at home that is conducive to professional calls. It is important to note that candidates must reside in Lahore during the initial training period and continue to do so throughout the work-from-home tenure.

Preferred Qualifications and Benefits
This position offers a competitive base salary starting at PKR 37,000 per month, complemented by attractive monthly incentive bonuses based on individual performance. The company provides opportunities for fast-track career growth within the organization, allowing motivated individuals to advance quickly. The role follows a flexible hybrid working model that combines remote work with occasional in-person requirements. You will be part of a supportive and dynamic team environment that encourages professional development and continuous learning.

This role presents a unique chance to build a successful career in outbound sales with one of Pakistan’s top telecom companies. If you meet the eligibility criteria and are ready to contribute to a high-performing team, this position offers the platform to grow professionally while enjoying the benefits of a flexible work arrangement.