Call Center Representative – Outbound

Job Summary
JU Associates and Pavilion Design Consultant are seeking a motivated and goal-oriented Outbound Call Center Representative to join our growing team. The ideal candidate will be responsible for proactively reaching out to potential clients, effectively presenting our services, and generating high-quality leads through outbound calls. This role demands excellent communication skills, a positive and proactive attitude, and the ability to consistently meet or exceed performance targets. If you are driven by results and enjoy engaging with clients to create business opportunities, this position offers an excellent platform for career growth within a dynamic company.

Key Responsibilities
The primary responsibility of this role is to make outbound calls to prospects and leads, introducing and promoting the company’s services with professionalism and clarity. You will generate interest in our offerings and arrange meetings or follow-ups for the sales and project teams to further nurture potential business. Maintaining accurate and detailed records of all calls and conversations using internal tracking tools is essential to ensure seamless communication and follow-up.

You will also be expected to handle customer questions and objections effectively, using your problem-solving skills to facilitate lead conversion. Meeting daily and weekly calling targets, as well as other key performance indicators (KPIs), is critical to the success of this role. Collaboration with marketing and sales teams is necessary to develop and implement strategies that maximize lead conversion rates. Throughout all interactions, maintaining a professional, courteous, and positive demeanor is paramount to representing the company’s values and fostering strong client relationships.

Required Qualifications
Candidates must have a minimum education level of Intermediate or a Bachelor’s degree. Strong verbal communication skills in English are essential, along with excellent listening abilities to understand client needs and respond appropriately. The role requires a self-motivated, confident individual with a result-oriented mindset who can work independently while contributing to team goals. Problem-solving skills and the ability to handle objections calmly and effectively are also important.

Preferred Qualifications and Benefits
Previous experience in telemarketing or outbound calling is preferred but not mandatory. We offer a competitive salary package ranging from Rs50,000 to Rs65,000 per month, complemented by performance-based bonuses that reward your achievements. Our work environment is friendly and professional, designed to support your growth and development.

This is a full-time position based at the company’s office, providing a stable and structured work setting. Additionally, there are clear opportunities for career advancement within the company for those who demonstrate dedication and strong performance.

If you thrive in a target-driven environment and are passionate about outbound sales, this role provides a rewarding career path with ample room for professional development. Join JU Associates and Pavilion Design Consultant to contribute to a dynamic team and help drive our business forward.