Operation Manager for Educational Consultancy

Job Summary

An established Educational Consultancy based in Karachi is seeking a committed and detail-oriented Operations Manager to lead and enhance daily operational activities. This pivotal role involves managing teams, optimizing workflows, and ensuring the delivery of high-quality services to students, parents, and partner institutions. The successful candidate will be responsible for overseeing visa application processes, maintaining accurate documentation, and ensuring full compliance with regulatory standards. This position requires an in-person presence at the Karachi office with flexible working hours, including weekends and holidays, to meet business demands.

Key Responsibilities

The Operations Manager will be tasked with overseeing and improving process management to boost efficiency and productivity across all operational functions. Leading a diverse team of counselors, administrative staff, and support personnel, the manager will ensure that team objectives are met through effective supervision and motivation.

Maintaining stringent quality control is essential, with a focus on adhering to industry best practices and internal policies to uphold service excellence. Building and sustaining strong relationships with students, parents, and educational institutions is a key component of the role, fostering trust and long-term partnerships.

A critical responsibility includes managing the visa application process, ensuring accuracy, timeliness, and compliance with all relevant regulations. The manager will also organize and maintain comprehensive student records, visa documentation, and communications with universities to support smooth operations.

Compliance oversight is vital, requiring the manager to ensure all activities align with regulatory requirements, industry standards, and company policies. Monitoring performance through key indicators will help identify areas for improvement and drive operational enhancements.

The role also involves participating in strategic planning initiatives to align daily operations with broader business goals. Promptly addressing and resolving operational challenges will minimize disruptions and maintain service continuity.

Required Qualifications

Candidates should have a minimum of 2 to 3 years of relevant experience in operations management or a related field. A graduation degree complemented by a professional qualification is essential. Strong communication and interpersonal skills are required to effectively manage teams and interact with clients and partners.

The ideal candidate must demonstrate the ability to work independently while also thriving in a collaborative team environment, showing adaptability and problem-solving capabilities.

Preferred Qualifications and Benefits

Experience in a similar role within the international education sector or a related industry is highly desirable, as it will provide valuable insight into the specific operational challenges and client expectations.

The position offers a competitive monthly salary ranging from Rs40,000 to Rs60,000, commensurate with experience and qualifications. Alongside financial compensation, there are clear opportunities for career growth within one of Karachi’s fastest-growing travel agencies.

Candidates will benefit from a supportive and friendly work environment that values teamwork and professional development. This full-time role requires on-site attendance with flexible working hours, including weekends and holidays, to accommodate the dynamic nature of the business.

If you are driven to contribute to a vibrant team and excel in managing operations that directly impact student satisfaction and business success, this opportunity is an excellent fit.