Customer Support Representative

ThirdEye HR

۲ دن پہلے شائع ہوئی 9 نے دیکھا Report Job

PKR. 20,000 - 20,000/Month

Job Summary
We are seeking a dedicated and professional individual for a full-time position focused on managing both inbound and outbound calls within a structured, on-site environment. This role offers an excellent opportunity for candidates eager to enhance their communication skills and gain practical experience in customer service. The position requires adherence to a fixed schedule, providing a stable work routine and a supportive setting for professional growth.

Key Responsibilities
- Efficiently handle inbound and outbound calls, ensuring timely and effective communication with customers.
- Maintain a consistently high level of professionalism during all interactions, representing the company positively.
- Accurately document customer information and follow up as necessary to ensure resolution and customer satisfaction.

Required Qualifications
- Candidates must be willing to participate in a 5-day unpaid training program upon joining to familiarize themselves with company protocols and customer service standards.
- Availability to work from 12 PM to 9 PM, Monday through Friday, is essential to meet operational requirements.
- Must be able to work on-site at the designated location, ensuring direct engagement with the team and access to necessary resources.

Preferred Qualifications and Benefits
- This is a full-time role offering a monthly salary in the range of Rs 20,000 to Rs 30,000, commensurate with experience and performance.
- The position provides a valuable opportunity to develop foundational skills in customer service and communication within a dynamic and supportive work environment.
- Candidates will benefit from a structured schedule that promotes work-life balance while allowing for professional development.

Interested applicants should be prepared to commit to the initial training period and the specified working hours. This role is ideal for individuals seeking to build a career in customer interaction and communication, offering hands-on experience and a platform for future growth.