Veevo Tech, a leading technology company specializing in innovative software development, A2P SMS/WhatsApp (CPaaS), and IoT solutions, is looking to hire a Junior NOC/Network Engineer. This role involves managing IT operations, monitoring network infrastructure, and ensuring the availability and reliability of critical systems. The successful candidate will have a solid foundation in networking, IT infrastructure, and data center management, along with a proactive mindset for troubleshooting and support. Flexibility to work rotational shifts, including off-hours, is essential to maintain uninterrupted operations.
Key Responsibilities
- Network & IT Infrastructure Management: Configure, implement, and maintain network devices such as routers, switches, firewalls, and access points to ensure smooth and reliable operations.
- Troubleshooting & Diagnostics: Quickly identify and resolve network, hardware, and system issues to minimize downtime.
- System Availability & Capacity Management: Continuously monitor and optimize the performance of IT platforms and services.
- 24/7 Engineering Support: Provide round-the-clock assistance for network-related incidents and outages, escalating critical issues when necessary.
- Monitoring & Incident Response: Use NOC monitoring tools to track internal systems and digital services, responding proactively to alerts.
- On-Site Support & Emergency Handling: Be available for in-person support during late or irregular hours to manage network or data center disruptions.
- Server Management: Install, maintain, and troubleshoot physical and virtual servers.
- Backup & Disaster Recovery: Perform regular backups of network devices and servers to ensure data integrity and recovery readiness.
- Software & Hardware Installation: Assist in installing, configuring, and maintaining software and hardware components.
- Data Center Power & HVAC Management: Oversee power systems, cooling (HVAC), and environmental factors to maintain data center stability.
Required Qualifications
- Basic to intermediate knowledge of networking protocols and technologies, including TCP/IP, VLANs, Firewalls, VPNs, DNS, and DHCP.
- Experience with network troubleshooting tools such as Wireshark, Ping, and Traceroute.
- Familiarity with server hardware and operating systems, including Windows and Linux.
- Understanding of data center infrastructure, including power and cooling systems.
- Ability to work rotational shifts and respond to incidents during off-hours.
- Strong problem-solving skills with a proactive approach to IT operations.
Preferred Qualifications and Benefits
- Competitive basic salary ranging from PKR 35,000 to 50,000 per month, commensurate with experience.
- Performance-based bonuses and KPI allowances.
- Annual and semi-annual salary increments.
- Fuel allowance, where applicable.
- Company-provided postpaid mobile connection, if applicable.
- Paid annual leave.
- A healthy, transparent, and inclusive work environment that supports diversity across gender, race, caste, creed, color, religion, sex, national origin, and disability.
This is a full-time, permanent, office-based position located at Veevo Tech’s PSH Office on Main University Road, Peshawar. Veevo Tech is proud to be an equal opportunity employer and the first tech company to introduce a 50/50 gender ratio, fostering an inclusive workplace culture.
Job Type: Full-time
Work Location: In person
Salary: PKR 35,000 – 50,000 per month plus bonuses and allowances