Kore.AI Developer

Joining Capgemini offers an opportunity to advance your career within a supportive and collaborative global environment. As part of our team, you will work alongside talented colleagues to help leading organizations harness the power of technology. Your contributions will drive innovation and support the creation of a more sustainable and inclusive future.

Key Responsibilities
Design, develop, and implement conversational AI solutions using the Kore.ai platform, including chatbots, virtual assistants, and automated workflows tailored to specific business needs. Customize and optimize the Kore.ai platform with a focus on user interface design, dialogue flows, and task automation. Collaborate closely with cross-functional teams to understand business objectives and translate them into scalable AI-driven solutions. Continuously monitor and improve bot performance by leveraging the latest Kore.ai features, AI advancements, and machine learning trends.

Required Qualifications
At least one year of experience in software development, including hands-on experience working with the Kore.ai platform. Proven expertise in developing chatbots and virtual assistants using Kore.ai tools. Proficiency in programming languages such as JavaScript or other relevant scripting languages. Experience with API integrations, particularly RESTful APIs and third-party services. Strong understanding of dialogue flow design, intent recognition, and context management to deliver effective conversational experiences.

Preferred Qualifications and Benefits
Certification on the Kore.ai platform is highly desirable. Familiarity with automation tools and Robotic Process Automation (RPA) technologies is an advantage. Capgemini is a global leader in business and technology transformation, helping organizations accelerate their digital and sustainable journeys while generating meaningful impact for enterprises and society. With a diverse workforce of 340,000 employees across more than 50 countries and a heritage spanning over 55 years, Capgemini is trusted worldwide to unlock the value of technology across all business domains. The company provides end-to-end services and solutions powered by market-leading capabilities in AI, cloud, and data, combined with deep industry expertise and a robust partner ecosystem. In 2023, Capgemini reported global revenues of €22.5 billion.