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Responsibilities:
- Formulate and implement effective sales strategies to drive and achieve or exceed their targets.
- Establish sales targets for their Team Leads, ensuring alignment with overall business goals
- Provide leadership and direction to the Team Lead, fostering a disciplined and high-performance floor culture
- Hire, train, and onboard new sales team members
- Conduct Bi-weekly sessions with their respective Team Leads to increase sales efficiency
- Achieve or exceed the Monthly Sales targets of their teams
- Monitor team performance on Internal platforms, conduct regular reviews, and provide feedback and coaching to ensure continuous improvement
- Identify training needs and organize development programs to enhance team skills and knowledge
- Maintain strong relationships with key clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling
- Ensure that Team leads are addressing client issues and complaints promptly and effectively
- Provide suggestions and Ideas to streamline sales processes to improve efficiency and effectiveness.
- Ensure the sales team is equipped with the necessary tools and resources to perform their duties effectively.
- Assist Team Leads in resolving complex sales and after-sales issues
- Conduct market research to stay informed about industry updates, competitor rates, and new opportunities
- Collaborate with the Marketing team to design travel packages that meet market demands
- Prepare regular sales reports for senior management, highlighting performance, trends, and areas for improvement
- Analyze sales data to identify patterns, insights, and actionable strategies.
- Work closely with marketing, operations, and after-sales teams to ensure effective collaboration is being done
- Maintain open lines of communication with the team leads and their teams, ensuring they are informed about company policies, updates, and performance expectations
Must have 4 to 5 years of experience.
Job Details
LALA Group of Companies
Lala International Travel & Tours is a group of experienced and highly trained personnel aimed to provide unmatched services in the field of Hajj, Umrah, and tourism. Our dedicated team exhibits reputed capabilities along with the prime values of candor and integrity. With Lala Group of Companies, our clients can expect transparency in all our business dealings.
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