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What We Offer:
- Work from Home: Enjoy the flexibility of working from the comfort of your home.
- Attractive Earnings: Earn up to PKR 40,000 per month with our competitive commission structure.
- Growth Opportunities: Be part of a growing company with ample opportunities for career advancement.
- Supportive Team Environment: Join a team of dedicated professionals focused on delivering exceptional customer service.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and chat.
- Assist customers with job searches, account management, and platform navigation.
- Handle customer inquiries and resolve issues efficiently and effectively.
- Achieve monthly sales targets and contribute to team success.
Requirements:
- Excellent communication skills in English and Urdu.
- Previous customer service or sales experience is a plus.
- Self-motivated, disciplined, and goal-oriented.
- Reliable internet connection and a quiet home workspace.
Job Details
Moogle Tech Pvt LLC
Experience and Expertise: Look for a company with experience in handling e-commerce or similar industries. They should understand your customer base and the specific needs of your platform. Technology and Integration: Ensure the call center uses modern technology that can integrate with your existing systems, like CRM and order management. Multichannel Support: The company should provide support through multiple channels like phone, email, chat, and social media to cater to different customer preferences. Scalability: Choose a provider that can scale their services up or down based on your business growth and seasonal demands. Quality Assurance: The company should have strong quality assurance processes to ensure consistent and high-quality customer interactions. Cost-Effectiveness: Compare pricing models to find a service that offers good value without compromising quality. Customer Reviews and References: Look for reviews and ask for references from other clients to gauge their performance and reliability.
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