Posted 4 days ago 190 views Report Job
We seek a dedicated professional who takes ownership of his/her accounts, resolves customers’ issues, addresses the core of each query, and delivers service that earns our customers' trust.
𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻:
Candidates with foreign degrees or UK exposure will be preferred.
𝗪𝗲 𝗮𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗵𝗼:
- Must have excellent command of spoken English and can professionally comprehend and resolve customer issues.
- Effectively responds to inbound calls to investigate, process, and resolve customer inquiries promptly.
- Make calls to the customers to resolve customers’ concerns, and collect payments to support team and departmental objectives.
- Embraces teamwork and is willing to go the extra mile for his/her team's success.
- Works closely with cross-functional teams to ensure customers’ issues and complaints are addressed in accordance with company-wide compliance protocols and procedures.
𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀: 20
𝗣𝗲𝗿𝗸𝘀 𝗮𝗻𝗱 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:
- Punctuality Bonus
- Commissions/Incentives
- Medical Allowance
- Fuel Allowance
- Leave Encashment
- UMMRAH
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