Posted 9 hours ago 26 views Report Job
PKR. 30,000 - 70,000/Month
We’re seeking motivated individuals with a proven track record in delivering exceptional customer experiences, managing inquiries, and resolving issues efficiently.
Key Responsibilities:
- Handle inbound and outbound customer calls in a timely and professional manner
- Provide product and service information to customers with clarity and accuracy
- Resolve customer issues, complaints, or concerns effectively, ensuring high satisfaction
- Maintain detailed records of customer interactions and transactions
- Work collaboratively with team members to achieve departmental goals
- Proven experience in a call center or customer service role
- Strong communication and problem-solving skills
- Ability to handle high call volumes and multitask effectively
- Excellent listening skills with a focus on understanding customer needs
- Comfortable using call center technology and CRM systems
- Positive attitude, team-oriented, and goal-driven
Skills
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Female
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 10, 2025
Posting Date:
Jan 09, 2025
Nexus Calling
Call Center · 1-10 employees - Lahore
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