What we want to see in you:

  • Time Management
  • Priority Setting
  • Self-Motivated
  • Professional Approach
  • Empathy and hospitality

Responsibilities:

  • Effectively communicate with customers to understand their needs and demands
  • Answer customer support queries and calls in a professional manner
  • Research required information using available resources
  • Accurately manage and resolve customer issues
  • Route calls to the appropriate resource
  • Adhere to standard operating procedures required by the process and organization

Job Requirements:

O Levels/Intermediate  or above

  • Urdu and English campaigns
  • Excellent English and Urdu Written and Verbal Communication
  • Prior call center experience is a plus
  • Must have Sales Experience over the call
  • Maintain the call flow and AHT 
  • Able to use computer and office programs.
  • Strong interpersonal skills may need a mix of both verbal communication and listening skills
  • Neutral accent

Benefits of being with us

  • Attractive Package with Incentives and Bonuses 
  • / Tea / Coffee / Refreshment
  • Medical Insurance  - After Probation
  • Salary is from 50000 to 60000 Basic
  • Probation Period is 03 Months
  • Timings are from 10:00 AM to 7:00 PM – Sat Sunday Off – Morning Shift

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Apr 19, 2025
Posting Date:
Apr 15, 2025

Nexus Technologies

Information Technology · 11-50 employees - Karachi

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