Travel Agent

Phoenix Travel Management (PVT) LTD

Islamabad , Pakistan

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Posted 2 hours ago 29 views Report Job

PKR. 50,000 - 70,000/Month

We are looking for a highly skilled Travel Sales Supervisor with extensive experience in the travel industry to lead and inspire our sales team, drive results, and ensure exceptional client service.

Responsibilities

Team Leadership: Supervise and mentor the travel sales team, providing guidance and support to meet individual and team sales targets.
Sales Strategy: Develop and implement sales strategies to achieve company objectives and maximize revenue.
Client Relationship Management: Build and maintain relationships with key clients, ensuring their travel needs are met efficiently.
GDS Oversight: Oversee the team’s use of GDS systems (e.g., Amadeus, Sabre, Galileo) for bookings, cancellations, and refunds, ensuring accuracy and compliance.
Performance Monitoring: Track and evaluate the performance of the sales team, providing feedback and training as needed.
Market Insight: Stay updated on travel industry trends, airline promotions, and competitor activities to optimize sales strategies.
Conflict Resolution: Address escalated client concerns and disputes promptly and professionally.
Reporting: Prepare and present sales performance reports to management, highlighting key achievements and areas for improvement.

Qualifications

Education: Bachelor’s degree in Business, Travel & Tourism, or a related field.
Experience:
Minimum 5+ years of experience in travel sales, with at least 2 years in a supervisory or leadership role.
Strong knowledge of corporate travel management and GDS systems.
Technical Skills:
Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo).
Familiarity with CRM tools and travel booking platforms.
Leadership Skills: Proven ability to lead, motivate, and develop a high-performing sales team.
Sales Expertise: Track record of achieving and surpassing sales targets in the travel industry.
Communication: Excellent verbal and written communication skills in English.
Customer Focus: Strong ability to manage client relationships and resolve issues effectively.
Analytical Thinking: Capable of analyzing sales data to identify trends and opportunities for growth.