Responsibilities:

  • Respond to customer queries in a timely and accurate manner
  • Provide personalized customer service to ensure customer satisfaction
  • Understand customer needs and provide appropriate solutions
  • Escalate issues to supervisor when necessary
  • Keep accurate records of customer interactions and transactions
  • Provide feedback to improve customer experience and chat processes

 Requirements:

Qualification: Graduation

Excellent & Fluent in English

Minimum 1 Year Experience of English Call center

Salary: 45k + incentive

 

Job Details

Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Department:
Permanent Recruitment - Outsourcing
Job Location:
Wafaqi Colony, Lahore, Pakistan
Gender:
Male
Age:
22 - 35 Years
Minimum Education:
Bachelors
Degree Title:
Commerce
Career Level:
Entry Level
Minimum Experience:
1 Year (Customer Service)
Apply Before:
Jan 19, 2025
Posting Date:
Dec 18, 2024

Prime Human Resource Services (Pvt) Ltd

Recruitment / Employment Firms · 51-100 employees - Lahore

We are driven by the belief that organizations deserve powerful yet flexible solutions to manage non-core but mission critical processes such as Payroll, Human Resources, Time and Attendance. With over 5 years experience in business solutions, our team has tailored a payroll service to the unique needs of small, mid-sized and large businesses. We are confident we can achieve our vision. Thanks to our singular focus on using cutting edge technology to always deliver cost effective solutions accurately & on time, allowing companies to focus on their bottom line. We do this by building value-added relationships with our clients. This means that when you partner with Prime HR, you can be confident that your payroll is accurate, on time and serviced in a way that will exceed your expectations.

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