We are looking for a Customer Service Representative to provide exceptional support to our customers. The role involves assisting with inquiries, resolving issues, and ensuring a high level of customer satisfaction through clear communication and effective problem-solving.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and provide appropriate solutions
Process orders, returns, and exchanges
Maintain accurate customer records and documentation
Collaborate with internal teams to address customer needs
Strong communication skills, a customer-first attitude, and attention to detail are essential for success in this role.
We are driven by the belief that organizations deserve powerful yet flexible solutions to manage non-core but mission critical processes such as Payroll, Human Resources, Time and Attendance. With over 5 years experience in business solutions, our team has tailored a payroll service to the unique needs of small, mid-sized and large businesses. We are confident we can achieve our vision. Thanks to our singular focus on using cutting edge technology to always deliver cost effective solutions accurately & on time, allowing companies to focus on their bottom line. We do this by building value-added relationships with our clients. This means that when you partner with Prime HR, you can be confident that your payroll is accurate, on time and serviced in a way that will exceed your expectations.