Posted Apr 24, 2024 351 views
Client Onboarding: Assist in the onboarding process for a new client, helping them get started with the company's products or services
Client Communication: Maintain regular communication with clients, addressing inquiries, concerns, and requests promptly and professionally
Relationship Building: Build and nurture strong, long-lasting client relationships, with a focus on client satisfaction and loyalty
Client Engagement: Develop engagement strategies to keep clients informed, interested, and involved with the company's offerings
Needs Assessment: Understand client's needs and preferences through feedback, surveys, and communication, and tailor solutions accordingly
Problem Resolution: Address and resolve client issues, concerns, and complaints, working closely with internal teams to ensure quick and satisfactory resolutions
Account Management: Manage client accounts, monitor their payments and follow up with the clients for payments
Cross-Selling and Upselling: Identify opportunities to introduce additional products or services to clients, promoting growth in the business relationship
Client Presentation: Give presentations to existing and potential clients about products or services and present monthly reports
Contract Management: Ensure that the terms of a contract are adhered to by both the Company and the client
Job Details
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