Posted 19 hours ago 47 views Report Job
- Handle correspondence from call centers, website emails, forms, and WhatsApp, and forward to the relevant departments for action.
- Ensure timely follow-up on unresolved issues, and maintain coordination with call center staff for efficient operations.
- Review and classify around 400 website emails, and compile reports from direct emails and CRM tools. Consolidate call center and CP data for unified reporting.
- Conduct training sessions with the Brand Team for Sybrid/Field service staff on product launches, events, and updates.
- Oversee in-house surveys (e.g., product use, fragrance testing) and coordinate product testing at the factory. Ensure smooth execution by working with external agencies.
- Review external reports for accuracy and support the Research Manager in generating department-specific reports.
Qualification and Skills:
- Bachelors / Masters or studied statistics or research
- 1-2 years or fresh with relevant qualifications
Job Details
Professional Employers (Pvt) Ltd
PEOPLE delivers business, strategic and human capital solutions, which give a new life to your business and take your organization to a new growth trajectory. Our unique approach helps ensure that all levels of the organization work together to create an innovative, talent-powered organization, cutting out redundancies, ultimately helping our clients to achieve excellence in what they do.
What is your Competitive Advantage?
Similar Job Titles
Customer Support Officer / Executive - Consumer Insights
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
