Posted 2 days ago 135 views Report Job
PKR. 30,000 - 35,000/Month
We are looking for Customer Success/ Support Representative in Rawalpindi
Key Responsibilities:
- Develop and maintain strong relationships with customers, serving as their primary point of contact.
- Proactively engage with customers to understand their needs and challenges and provide appropriate solutions and recommendations.
- Assist customers with onboarding, training, and ongoing support to maximize their use and adoption of our products or services.
- Monitor customer vehicles, identify potential issues or opportunities, and take proactive steps to address them.
- Collaborate closely with internal teams, including Operational and technical support, to advocate for customers and drive the resolution of issues.
- Track and analyze customer feedback and usage data to identify trends, patterns, and opportunities for improvement.
- Contribute to the development of customer success strategies, processes, and best practices.
Requirements
- Education: Must be Bachelors
- Experience: 1 year experience as a CSR.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jan 25, 2025
Posting Date:
Dec 24, 2024
Professional HRM Servies
Services · 11-50 employees - Rawalpindi
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