Posted 8 hours ago 52 views Report Job
PKR. 80,000 - 125,000/Month
We’re looking for a dedicated and dynamic Customer Service Representative to join our team and ensure a seamless experience for our customers.
Timings: 3:00 AM to 12:00 PM (Australian Eastern Standard Time)
Responsibilities:
- Handle customer inquiries via phone, email, and chat professionally and efficiently.
- Resolve customer complaints and provide appropriate solutions in a timely manner.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with internal teams to address customer needs and improve service processes.
- Stay updated on our products and services to provide accurate information to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-first mindset.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Ability to multitask and thrive in a fast-paced environment.
- Previous customer service experience is a plus but not mandatory; we’re willing to train the right candidate.
What We Offer:
- Competitive salary.
- Comprehensive training and ongoing development opportunities.
- A positive, supportive, and inclusive workplace culture.
- Opportunities for career advancement.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Feb 14, 2025
Posting Date:
Jan 13, 2025
Pulse IT Solutions
Information Technology · 11-50 employees - Lahore
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