Posted Sep 10, 2023 296 views
Job Responsibilities:
As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:
Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve issues.
Product Knowledge: Develop a deep understanding of our products or services to effectively assist customers and answer their questions.
Problem Solving: Identify and resolve customer concerns and issues promptly and professionally, ensuring their satisfaction.
Sales and Upselling: Promote additional products or services to customers, maximizing opportunities to generate commissions.
Team Collaboration: Collaborate with team members and other departments to ensure a seamless customer experience.
Continuous Improvement: Stay updated on product knowledge, company policies, and industry trends to provide the best support possible.
Shift Rotation: Participate in a shift rotation schedule to ensure coverage during various hours.
Benefits:
Working at Pulse Logic comes with a range of benefits to support your personal and professional growth:
Competitive Compensation: Enjoy a competitive basic salary along with commission opportunities, rewarding your dedication and performance.
Comprehensive Training: We provide thorough training to equip you with the knowledge and skills needed to excel in your role.
Career Advancement: Pulse Logic believes in promoting from within, offering ample opportunities for career growth and development.
Positive Work Environment: Join a friendly and supportive team that values collaboration, innovation, and a healthy work-life balance.
Skills
Job Details
Pulse Logic
What is your Competitive Advantage?
Similar Job Titles
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Aqib Irshad
Head of HR, Training & OD
FINCA
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
