QA Engineer I

Careem is dedicated to building the Everything App for the greater Middle East, aiming to simplify how people move, order food and groceries, manage payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains, served more than 70 million customers, and fostered a vibrant platform for regional talent and entrepreneurs. Operating in over 70 cities across 10 countries, Careem is driven by a mission to improve lives and create an inspiring workplace. As a Quality Assurance (QA) Engineer, you will be instrumental in maintaining the highest quality standards by collaborating with cross-functional teams and introducing innovative testing strategies.

Key Responsibilities
- Review and thoroughly understand functional, technical, and design specifications to ensure precise and effective testing.
- Provide accurate testing estimates to support project planning and deadlines.
- Facilitate test plan and test case reviews with cross-functional teams to align on scope and approach.
- Execute, evaluate, and maintain both manual and automated test cases while documenting and reporting results clearly.
- Lead bug triage meetings to prioritize and resolve defects efficiently.
- Participate in root cause analysis to identify underlying issues and prevent recurrence.
- Validate that deliverables meet customer requirements and quality expectations.
- Actively engage in sprint ceremonies, grooming sessions, and other agile processes to promote early QA involvement (shift-left testing).
- Advocate continuous improvement in testing practices and processes.

Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
- Hands-on experience in software testing and QA, ranging from fresh graduates up to 2.5 years.
- ISTQB - CTFL certification is preferred.
- Strong passion for delivering exceptional quality with a quality-driven testing mindset.
- Excellent problem-solving skills, ability to multitask, and meet deadlines in a fast-paced environment.
- Proficient verbal and written communication skills in English.
- Self-driven with a strong sense of ownership, accountability, and a proactive "get-it-done" attitude.
- Effective team player with the ability to collaborate across departments and roles.

Knowledge and Experience
- Deep understanding of QA/testing processes including SDLC, STLC, and defect life cycle.
- Programming skills in JavaScript, Python, and Java.
- Familiarity with Agile, Kanban, and Waterfall testing methodologies.
- Experience with integration testing, end-to-end (E2E) testing, User Acceptance Testing (UAT), and UI testing.
- Skilled in exploratory testing, risk-based testing, boundary-value analysis, and equivalence partitioning.
- Ability to generate comprehensive test cases from requirements and user stories.
- Proficient in defect management and tracking best practices.
- Experience testing mobile (Android, iOS) and web applications.
- Knowledge of API testing, including various API methods, response validation, and error code differentiation.
- Understanding of test pyramid concepts covering unit, integration, and E2E test levels.

Technical Skills
- Practical experience with test automation tools such as Sofy, BDD frameworks, Maestro, JMeter, Postman, Rest-assured, Selenium, and K6.
- Experience in debugging and unit testing.
- Familiarity with backend acceptance testing tools like Tavern and Postman.
- Exposure to chaos engineering and load testing concepts.
- Working knowledge of CI/CD pipelines and tools such as Jenkins, Bitrise, and cloud deployments.
- Understanding of containerization technologies (Docker, Kubernetes) and microservices architecture.
- Hands-on experience with distributed version control systems, especially Git.

Preferred Qualifications and Additional Skills
- Interest or experience in AI-driven testing tools or approaches, including AI test generation and defect prediction.
- Awareness and advocacy of shift-left testing principles to promote early QA involvement in software delivery.

Join Careem’s collaborative team to bring your passion, skills, and innovative ideas to deliver exceptional quality products impacting millions across the Middle East. Careem is committed to equal employment opportunities and diversity initiatives, fostering an inclusive environment where all talents can thrive.