We are seeking a highly organized, detail-oriented, and proactive Admin Assistant to join our growing eCommerce team. This remote, work-from-home position plays a crucial role in maintaining efficient business operations by managing client relationships, overseeing administrative tasks, handling financial documentation, and supporting recruitment efforts.

The ideal candidate thrives in a fast-paced, dynamic environment, possesses strong communication skills, and is comfortable managing multiple responsibilities with a keen eye for accuracy and efficiency.

Key Responsibilities: Client & Customer Management

  • Serve as the primary point of contact for wholesale clients, addressing inquiries and resolving issues efficiently.
  • Respond to customer queries with professionalism, ensuring high levels of satisfaction.
  • Maintain and update client databases to ensure accurate and up-to-date records.

Administrative Oversight

  • Review and verify staff shift reports, ensuring all entries are accurately logged into the master spreadsheet.
  • Oversee the preparation, organization, and filing of contracts, agreements, and other essential documents.
  • Ensure all records are compliant, well-maintained, and easily accessible.

Financial Administration

  • Prepare and organize invoices for VAT filing and financial reporting purposes.
  • Work closely with the finance team to ensure timely submission of all required documentation.

Recruitment Support

  • Manage inquiries and calls related to recruitment, providing initial information and forwarding qualified leads to the appropriate team.
  • Assist in scheduling interviews and maintaining recruitment records.

Personality & Skills Fit:

  • Highly organized and detail-oriented with excellent multitasking abilities.
  • Strong communication skills, with fluency in English (additional languages are a plus).
  • Proactive, solution-driven, and capable of handling challenges independently.
  • Comfortable working in a fast-paced environment and managing multiple priorities.
  • Adaptable, open to feedback, and eager to grow within a dynamic team.

Requirements:

  • 1-3 years of experience in administrative or operational roles.
  • Previous experience handling client interactions and customer support.
  • Familiarity with financial administration tasks such as invoice management.
  • Strong proficiency in Microsoft Office, Google Workspace, and other relevant business tools.
  • Ability to work remotely with strong self-discipline and time management skills.

Job Details

Job Channel:
Functional Area:
Total Positions:
1 Post
Job Shift:
Work from Home
Job Type:
Gender:
Female
Age:
22 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Mar 13, 2025
Posting Date:
Feb 12, 2025

QuiQia

Information Technology · 1-10 employees - FR Peshawar, Islamabad, Karachi, Lahore, Peshawar, Rawalpindi

QuiQia is an established high-quality IT, call centre and digital marketing company that provide services in the entire United Kingdom. We offer best outsourcing solutions to all businesses looking to outsource their business. QuiQia provides flexible and high-quality agents all positions including customer service, live chats, email complaints, help desk, technical support, accounting, data entry and marketing.

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