Posted 2 days ago 401 views Report Job
PKR. 35,000 - 50,000/Month
We are seeking a few dedicated Customer Services Representatives to join our team. In this role, you will be the first point of contact for our customers, ensuring their questions are answered, and their concerns are resolved with efficiency and care.
Key Responsibilities:
- Must have good English Communication Skills.
- Must be confident in handling Inbound and outbound calls (USA Recruitment).
- Must be able to work under pressure.
- Should work in the long term.
- Respond to customer inquiries via phone, email, or text messages.
- Provide accurate information about our products, services, and policies.
- Maintain detailed records of customer interactions in our CRM system.
Qualifications:
- High school diploma or equivalent (Bachelor’s degree preferred).
- Proven experience in a customer service role is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Proficient in Microsoft Office is a plus.
- Ability to remain calm and professional under pressure.
- Freshers are encouraged to apply.
What We Offer:
- Competitive salary and incentives package.
- Comprehensive training and ongoing professional development.
- Opportunities for growth within the company.
- A positive and inclusive work environment.
Job Details
Industry:
Functional Area:
Total Positions:
6 Posts
Job Shift:
Third Shift (Night)
Job Location:
Tariq Abad,
Faisalabad,
Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 25, 2025
Posting Date:
Dec 24, 2024
Hamdan IT Tech
BPO · 1-10 employees - Faisalabad
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