Manager Operations

Ravi Group of Companies

Posted Yesterday 51 views Report Job

PKR. 80,000 - 100,000/Month

Conduct regular operations team meetings with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedback action taken for service recovery, and any staff issues. Minutes of the meeting are to be sent to GM/RGM.
Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance is to be taken wherever required.
Monitor the purchase/indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors/suppliers, etc).
Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry, etc) with the F & B Manager and chef.
Dealing with Suppliers / Vendors for quality products involving the Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
Inspecting all departments for SOP implementation.
Inspecting all departments with their respective Managers for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
Monitor the co-ordination between all departments for smooth & efficient operations.
Assessing and reviewing customer satisfaction and service recovery process.
Meet all dept. heads to review & train the staff to upkeep the human capital.
Identifying staff learning needs and assisting with development
Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
Conduct weekly / Daily meetings with marketing people for inquiry & follow & conversion to grow the business.
Monitor and maintain operation & overhead costs to maintain maximum revenue for the organization.
Responsible for the overall management of the operation of the hotel.

Skills

Operations Management Sales Operations Operations Improvement Process Operations Handling Operations Coordination Operations Control

Job Details

Industry:

Banking/Financial Services

Functional Area:

Operations

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Contract

Job Location:

Nathia Gali, Abbottabad, Pakistan

Gender:

Male

Minimum Education:

Masters

Degree Title:

Bachelor\'s in Hospitality Management

Career Level:

Experienced Professional

Minimum Experience:

5 Years (Must have relevant experience)

Apply Before:

Jul 22, 2025

Posting Date:

Jun 21, 2025

Ravi Group of Companies

Banking/Financial Services · 601-1000 employees - Abbottabad

pRavi Exchange Company is the most advanced and trusted Exchange Company in the field of money transfer, currency exchange and inward/outward remittances. One of the most unique features of Ravi Exchange is the availability of the current currency rates to the users, which is almost rare on the web from Pakistan. These rates are provided through the courtesy of Ravi Exchange Company (Pvt) Ltd. which are updated round the clock. The purpose of providing most updated information on our portal is to facilitate our valued users and for the justification of visitors./p