Posted 5 days ago 186 views Report Job
PKR. 35,000 - 50,000/Month
We are expanding our team and seeking an experienced Call Center Agent to join us. If you have a passion for sales, we want to hear from you.
Key Responsibilities:
- Handling inbound and outbound calls with professionalism and efficiency.
- Assisting customers with inquiries and provide information about Energy and Home Warranty products and services.
- Resolving customer complaints and issues promptly, ensuring high customer satisfaction.
- Leveraging prior experience in Energy and Home Warranty campaigns to drive sales and customer retention.
- Utilizing persuasive communication skills to convert inquiries into sales opportunities.
- Meeting and exceeding daily, weekly, and monthly sales targets and KPIs.
- Maintaining accurate and detailed records of customer interactions and transactions.
- Preparing and submiting regular reports on call activity and sales performance.
- Collaborating with team members and supervisors to improve processes and outcomes.
Qualifications:
- Minimum 2+ years of experience in call center roles, specifically in Energy Home Warranty campaigns.
- Educational requirement: Intermediate (or equivalent).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work effectively in a fast-paced, night-shift environment.
- Proficiency in using call center software and CRM systems.
Work Schedule:
- Night shift from Monday to Friday.
- Fixed off on Saturday and Sunday.
Compensation:
- Competitive base salary.
- Daily, weekly, and monthly commissions based on performance.
Benefits:
- Opportunity to work with a dynamic and supportive team.
- Professional development and growth opportunities.
- Attractive commission structure and performance incentives.
Job Type: Full-time
- Job Type: Full-time
- Pay: Rs35,000.00 - Rs50,000.00 per month
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Age:
18 - 25 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Jul 04, 2025
Posting Date:
Jun 03, 2025
Rising Tech Solutions
Call Center · 1-10 employees - Lahore
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
