Front Desk Officer

Royal Print Place Noora Shareef Bhakkar

Islamabad , Pakistan

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Posted 5 days ago 165 views Report Job

PKR. 35,000 - 35,000/Month

As a Front Desk Officer at Royal Print Place Noora Shareef Bhakkar, you serve as the face of the company, responsible for creating a welcoming environment for clients and visitors. Your primary focus is on providing outstanding customer service while efficiently managing front desk operations. You possess excellent communication skills that allow you to handle inquiries and provide information effectively. While you do not manage a team, the role requires you to collaborate with various departments to ensure seamless service delivery. Prior experience as a Computer Operator and Photo State Machine Operator contributes to your ability to handle multiple tasks efficiently and with attention to detail.
Responsibilities

Greet and welcome visitors in a friendly and professional manner.
Manage incoming calls, directing them to the appropriate departments or personnel.
Handle customer inquiries and provide accurate information regarding services and products.
Maintain an organized front desk area and ensure all supplies are well-stocked.
Assist in scheduling appointments and managing calendars of staff when necessary.
Process paperwork and data entry tasks accurately and in a timely manner.
Monitor and maintain the security and cleanliness of the reception area.
Collaborate with team members to enhance service delivery and address client needs.
Provide support in managing mail and package deliveries, ensuring they are received and distributed promptly.
Address and resolve customer complaints or concerns with a positive attitude.