Sales Development Representative

Join a forward-thinking team dedicated to helping US service businesses leverage AI-powered receptionist technology and other innovative solutions to capture every lead. We are looking for a motivated and articulate Sales Development Representative (SDR) who thrives on meaningful conversations and results-driven outreach. If you have experience closing B2B software deals, engaging decision-makers effectively, and pitching with confidence, this role offers an excellent opportunity to grow. You will collaborate closely with a small, focused team selling AI solutions to niche SMB verticals such as lawn care, salons, and real estate across the US. This position requires active partnership with marketing and sales teams to refine messaging, test outreach strategies, and expand the sales pipeline.

Key Responsibilities
- Lead initial outreach efforts through cold calls and email campaigns targeting US-based SMBs.
- Tailor communication strategies for specific verticals, using scripts as a guide but adapting based on objections and feedback.
- Educate prospects about the AI receptionist product, qualify leads, and evaluate their fit for the solution.
- Schedule qualified appointments for the Account Executive team and independently close deals when appropriate.
- Maintain comprehensive records of activities and insights within the CRM to support team strategy and performance.
- Provide continuous feedback to marketing and sales teams to enhance messaging and outreach effectiveness.

Required Qualifications
- At least 2 years of experience in B2B cold calling and inside sales, specifically within software or SaaS targeting US customers.
- Fluent English communication skills with a neutral or US accent; able to speak clearly, confidently, and engagingly on calls.
- Demonstrated success in converting cold outreach into meetings and closing deals when opportunities arise.
- Strong objection-handling skills, with the ability to adapt beyond scripts and view rejection as progress toward success.
- Willingness and ability to work US business hours (7:00 PM to 3:30 AM) and perform effectively in a distributed team environment.

Preferred Qualifications and Benefits
- Experience working across multiple US SMB verticals with an understanding of their decision-making processes.
- Familiarity with CRM systems, dialers, or call tracking tools to manage outreach efficiently.
- Opportunity to join a small, ambitious team that values autonomy, rapid experimentation, continuous learning, and transparent communication.
- A culture focused on execution, curiosity, and candor, emphasizing process building rather than just following existing procedures.
- Competitive full-time salary ranging from Rs60,000 to Rs70,000 per month, with detailed incentives discussed during the interview.
- Flexible work location, requiring availability during US business hours, primarily night shifts.

Applicants will be asked to confirm their experience with software/SaaS sales targeting US customers, familiarity with various US SMB verticals, comfort with US business hours, proficiency with CRM and call tools, English fluency with a neutral or US accent, and salary expectations during the application process. This role presents a unique opportunity to contribute to cutting-edge AI-driven solutions while advancing your career in a collaborative, fast-paced environment.