To interact with and create lasting, genuine relationships with every guest, encouraging and earning their loyalty and repeat business.

Key Responsibilities:

Product Preparation & Knowledge

  • Making drinks, including blender and espresso-based beverages
  • Serving food
  • Creating merchandise gifts
  • Preparing whole and ground bean packages
  • Providing product information to guests

Selling

  • Seeks opportunity to enhance the guest experience by providing recommendations for complementary and new products (e.g., food, merchandise, café cards, etc.)

Cleaning and Organizing

  • Cleaning the facilities (condiment stand, floors, counters, washrooms, tables, etc)
  • Re-stocking products (e.g. beans, cups, merchandise)
  • Equipment maintenance and calibration (espresso machine, grinders, syrup dispensers)

Cash Handling

  • Completing sales with guests using cash, debit/credit, gives
  • Follow business procedures for handling voids and cash-handling mistakes
  • End-of-shift reconciliation of cash and register records

Experience Delivery

  • Providing consistent, individualized guest attention
  • Acting in a friendly, approachable manner
  • Demonstrating passion and confidence for the Second Cup brand

Extra Benefits:

  • Paid Leaves
  • Salary+Daily Tip
  • International Certificates

 

Job Details

Total Positions:
10 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Dec 29, 2024
Posting Date:
Nov 28, 2024

Second Cup Coffee Co.

Hotel Management / Restaurants · 51-100 employees - Lahore

pSecond Cup Coffee Co./p

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