Senior Site Reliability Engineer I

Careem is building the Everything App to simplify everyday life across the Middle East by offering seamless services such as transportation, food and grocery delivery, and payment management. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income and served more than 70 million customers. Operating in over 70 cities across 10 countries, the company is dedicated to leveraging cloud-native technologies and advanced storage solutions to scale its platform and enhance user experiences.

Key Responsibilities

Design, build, and maintain Kafka clusters and their ecosystems to ensure high service resilience, reliability, and scalability. This includes accelerating deployment processes to improve products that serve millions daily. Lead the development and operation of storage clusters and related infrastructure on AWS, managing the entire lifecycle from design through deployment. Develop support tools and technical processes that streamline workflows and empower engineers across multiple services. Identify opportunities to automate and scale systems while upholding strict security and reliability standards. Participate actively in on-call rotations and contribute to refining incident response procedures.

Required Qualifications

A minimum of 5 years’ experience in developing, operating, and troubleshooting storage clusters or other highly available systems at scale. Proven expertise in running Kafka on Kubernetes environments. Proficiency in one or more programming languages such as Go, Python, Java, Groovy, Scala, or Ruby. Hands-on experience with cloud infrastructure, preferably AWS. Skilled in infrastructure automation following Infrastructure as Code principles. Strong Unix/Linux background, including networking and scripting capabilities. Experience in incident response or incident management is considered advantageous.

Preferred Qualifications and Benefits

Experience with automation in monitoring, CI/CD pipelines, and security processes is a plus. Careem offers a dynamic work environment where employees can make a meaningful impact in a region full of potential. Flexible work arrangements include four days per week in the office and one day remote, with the option to work remotely from any country for up to 30 days annually. An unlimited vacation policy supports a healthy work-life balance. Employees have access to healthcare benefits and fitness reimbursements for activities such as gym memberships, health clubs, and training classes. The role provides the opportunity to collaborate with inspiring colleagues and grow professionally within a purpose-driven organization committed to regional impact.

This position is based in Karachi, Pakistan, and is ideal for passionate engineers eager to contribute to a transformative platform while advancing their careers in a supportive and innovative environment. Careem is an equal opportunity employer that values diversity and inclusion across its workforce.