Who are we?

  • We provide support services to our customers in our
  • Office in Pakistan Islamabad. Every day, our team of experienced employees call our
  • Customers in the relevant language and provide support services in line with their needs.

What we want to see in you:

  • Time Management
  • Priority Setting
  • Self-Motivated
  • Professional Approach
  • Empathy and hospitality

Responsibilities:

  • Effectively communicate with customers to understand their needs and demands
  • Answer customer support queries and calls in a professional manner
  • Research required information using available resources
  • Accurately manage and resolve customer issues
  • Route calls to the appropriate resource
  • Adhere to standard operating procedures required by the process and organization

Job Requirements:

  • O Levels/Matric or above
  • Excellent English Written and Verbal Communication
  • Able to use computer and office programs.
  • Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills
  • Neutral accent

Benefits of being with us

  • Attractive Package with Incentives and Bonuses
  • Free Lunch / Tea / Coffee / Refreshment

Job Details

Functional Area:
Total Positions:
7 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Feb 07, 2025
Posting Date:
Jan 06, 2025

Smart Resources SMC Pvt Ltd

Information Technology · 11-50 employees - Islamabad

...

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