Posted Feb 08, 2023 590 views
Job Description
We are looking for an Office Assistant who could receive the orders on phone calls and on our online system and manage the office. Fluent in English and Good social skills are an added advantage.
Responsibilities
- Receiving phone calls
- Managing deliveries
- Office management
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database
- Meet personal/team qualitative and quantitative targets
Requirements and skills
- Previous experience in call center or office reception or in Sales
- Basic Computer Knowledge is a must
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- British Accent English speaking with fluency will be an added advantage
Skills
Job Details
Diversity Inclusion:
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Sofa Bespoke
We believe your house interior should fit perfectly around you. - that’s why we design and create unique made-to-measure furniture! Our story started 12 years ago with a single vision to provide customers with luxury bespoke furniture at affordable prices. We are the proud operators of two large warehouses in London and Birmingham. Not to mention our latest showroom release in Twickenham! Our team consists of style advisors, consultants, manufacturers and fitters, who work with you to help bring custom-made products to life. Our manufacturing team uses high-quality leather and fabric combined with fine craftsmanship to provide long-lasting and exquisite sofas. Providing customers with high-quality, affordable bespoke products is at the heart of what we do!
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