Software Support Engineer

We are looking for a motivated Software Support & Deployment Engineer to join our team. The successful candidate will be responsible for the installation, configuration, and ongoing support of our software products. This role demands a strong commitment to technical excellence and responsive client service to maintain high customer satisfaction. The position involves a mix of on-site and remote work, requiring adaptability, strong problem-solving skills, and the ability to work effectively under varying conditions.

Key Responsibilities:
- Install, configure, and provide continuous support for software applications.
- Troubleshoot and resolve client issues through both on-site visits and remote assistance.
- Test and deploy software applications across different environments to ensure smooth operation.
- Manage database operations including setup, backup, restoration, and data migration tasks.
- Conduct product demonstrations and deliver presentations to clients, showcasing software capabilities.
- Ensure timely completion of all assigned tasks and projects to meet client and organizational expectations.

Required Qualifications:
- Bachelor’s degree in Software Engineering or a related field.
- Fresh graduates are encouraged to apply, providing an excellent opportunity to start a career in software support.
- Prior experience in a similar role is advantageous but not mandatory, allowing candidates with strong potential to grow.

Skills and Attributes:
- Strong analytical and problem-solving skills to effectively address technical challenges.
- Excellent communication and interpersonal skills for clear interaction with clients and team members.
- Ability to collaborate well within a team environment, fostering a cooperative work culture.
- Proactive approach with a dedication to service excellence, ensuring client satisfaction and operational efficiency.

Additional Requirements:
- Willingness to travel to client locations within the designated territory as needed.

Employment Details:
- Job Type: Full-time
- Work Location: In person
- Salary Range: Rs40,000.00 - Rs45,000.00 per month

This position is ideal for individuals seeking to launch or advance their career in software support and deployment, with a strong emphasis on client interaction and technical proficiency. The role offers valuable hands-on experience in software installation, troubleshooting, and client service, providing a solid foundation for professional growth in the technology sector.