Posted Jul 15, 2024 1162 views
We are a forward-thinking property management company committed to delivering exceptional service and support to our clients.
We are seeking a dedicated and detail-oriented Property Management Support Specialist to join our team and assist with various property management tasks.
Responsibilities:
- Efficiently handle inbound and outbound calls using RingCentral.
- Draft and prepare lease agreements, ensuring accuracy and compliance with company policies.
- Manage lease renewals, including drafting and sending out renewal notices.
- Issue HOA and lease violation notices as required.
- Run delinquency reports and draft and send out delinquency notices to tenants.
- Assist Maintenance Coordinators in scheduling and managing maintenance requests.
- Utilize AppFolio for property management tasks, including communication with property owners or tenants, handling payments, generating reports, and managing data.
- Manage inquiries and processes using Rently and LeadSimple.
- Use Gmail, Google Sheets, and Google Docs for communication and documentation.
Requirements:
- Fluent in English with excellent verbal and written communication skills.
- Proven experience in property management or a related field.
- Proficient in using property management software, particularly AppFolio, RingCentral.
- Strong proficiency in Gmail, Google Sheets, and Google Docs.
- Ability to work independently and manage multiple tasks efficiently.
- A reliable internet connection, computer, and noise-canceling headset are a must.
Preferred Skills:
- Extensive experience with AppFolio, including its top features such as task management, report generation, and data management.
- Demonstrated ability to solve problems and provide support using AppFolio.
- Experience in creating and customizing reports in AppFolio to meet specific needs.
- Strong organizational and time management skills, with an ability to keep track of multiple properties or accounts.
- Knowledge of security practices to ensure data integrity within AppFolio.
- Experience in training others on how to use AppFolio and staying updated on its new features and updates.
- Customer service-oriented mindset.
Job Details
Steady H LLC
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