TikTok Shop Manager

Juggernaut Commerce, a leading digital marketing agency based in Karachi, Pakistan, specializes in providing innovative digital solutions to clients across Australia, the US, and Pakistan. The company focuses on driving business growth through services such as search engine optimization (SEO), pay-per-click (PPC) advertising, marketplace account management, and pay-per-lead generation. With a dedicated team leveraging the latest tools and technologies, Juggernaut Commerce aims to boost traffic, leads, and conversions for its clients. We are currently looking for a TikTok Shop Manager to take charge of our TikTok Shop operations. The ideal candidate will have practical experience with TikTok’s backend systems and a strong grasp of short-form video selling. This role involves engaging audiences through creator collaborations, live selling events, and targeted content strategies. If you are passionate about eCommerce and social commerce trends and enjoy working in a fast-paced digital environment, this position offers an exciting opportunity.

Key Responsibilities
- Manage all backend operations of the TikTok Shop platform efficiently.
- Upload, manage, and optimize product listings with high-quality visuals, compelling descriptions, and SEO-friendly titles.
- Coordinate with TikTok influencers and creators to organize live selling sessions and promotional campaigns.
- Monitor inventory levels and ensure smooth order processing and fulfillment.
- Plan, execute, and optimize paid advertising campaigns on TikTok, using performance data to enhance results.
- Respond promptly and professionally to customer inquiries, reviews, and concerns.
- Maintain store health metrics and work proactively to improve store ratings through exceptional customer service.

Required Qualifications
- Bachelor’s degree in Marketing, Communications, Information Technology, or a related field.
- 1 to 2 years of experience managing TikTok Shop or similar social commerce platforms.
- Strong familiarity with TikTok’s short-form content trends, live commerce features, and promotional tools.
- Excellent coordination and communication skills to manage collaborations with creators effectively.
- Ability to analyze performance metrics and optimize product listings and campaigns accordingly.
- Detail-oriented with strong organizational and reporting skills.
- A genuine passion for eCommerce, digital marketing, and emerging trends in social selling.

Position Details
This is a full-time, on-site position based in Karachi, with a preference for candidates residing near DHA Phase 8. Working hours are from 10:30 AM to 7:00 PM, with some flexibility. The salary range for this role is Rs40,000 to Rs80,000 per month. Candidates must be able to reliably commute to DHA Phase 8. This role provides an excellent opportunity to work in a dynamic environment at the forefront of social commerce and digital marketing trends.