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Posted Nov 20, 2024 613 views
PKR. 70,000 - 80,000/Month
- Inbound Support: Answer inbound calls from customers and provide assistance based on Standard Operating Procedures (SOP).
- Outbound Calls: Complete assigned outbound calls and follow up using internal systems as per SOP.
- Backend Duties: Perform backend duties as assigned.
- Additional Responsibilities: Take on other responsibilities as directed by the manager or team leader.
Job Qualifications:
1. Language Ability:
- Fluency in English: Must possess professional speaking, listening, and writing skills.
- Speech: Moderate speed with light or no discernible accent.
- Multilingual: Proficiency in additional languages is a plus.
2. Experience:
- Call Center Background: Previous experience preferred.
- Sector Experience: Background in sales, customer service, and particularly the telecom industry.
- Customer Handling: Experience with overseas customers from Canada/USA is highly desirable.
3. Time Flexibility:
- Shifts: Ability to work rotational shifts.
- Availability: Willingness to work on weekends and holidays.
- Schedule: Availability for varied shift timings (Pakistan Time: 15:00-02:00 and 12:00-09:00).
4. Computer Skills:
- Software Proficiency: Skilled in Microsoft Office and Google documents.
- Technical Familiarity: Knowledge of instant messaging applications and internal operating systems.
- Training: Training on specific software and systems will be provided.
5. Education:
Qualifications: A college diploma or higher is required.
Why Join Us:
- Environment: Collaborative and fast-paced work environment.
- Compensation: Competitive salary and benefits.
- Career Growth: Opportunities for professional development and growth.
- Reputation: Work with a respected company known for excellence.
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Location:
Kohinoor,
Faisalabad,
Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
1 Year - 5 Years
Apply Before:
Dec 20, 2024
Posting Date:
Nov 20, 2024
Top Realtors
Call Center · 11-50 employees - Faisalabad
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