IT Support Specialist

We are looking for a dedicated IT Support to join our team during the night shift. The ideal candidate should have a strong technical foundation and a good understanding of IT systems, networking, and software troubleshooting used in business and software environments.

Key Responsibilities:

Provide technical support and troubleshoot hardware, software, and network-related issues.
Monitor and maintain IT infrastructure to ensure smooth operations.
Respond to and resolve user inquiries, system alerts, and support operational tasks.
Assist with software configurations, installations, and updates.
Work closely with the development and operations teams for system improvements.
Maintain logs and reports for technical issues and resolutions.

Requirements:

1-2 years of experience in IT support or a related role.
Experience in IT support, Anydesk, and technical troubleshooting.
Familiarity with Windows operating systems and basic network troubleshooting.
Strong understanding of remote desktop support tools and ticketing systems.
Ability to work independently during night shifts.

Preferred:

Prior Design industry experience in technical support or IT service desk roles.

Shift: Night

Timing: 9pm - 6am

Skills

IT Support Responsibilities System Configuration Troubleshooting Skills

Job Details

Industry:

Call Center

Functional Area:

Computer Networking

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Education:

Bachelors only

Career Level:

Entry Level

Experience:

1 Year - 2 Years

Apply Before:

Mar 18, 2025

Posting Date:

Feb 17, 2025

Virtue Xolutions

Call Center · 11-50 employees - Karachi

Virtue Xolutions is a digital consulting firm that delivers strategic, technical and creative guidance and solutions to leaders in the sports, media, business and entertainment industries. Companies turn to us when they need to meet specific digital goals, but are not entirely sure the best way to achieve them. We strive to deliver groundbreaking products that strengthen the digital experiences of our partners’ brands, enabling them to continually foster meaningful conversations and relationships with their audiences. Headquartered in Karachi, with offices in Islamabad and Lahore. Virtue Xolutions is a growing multinational, multicultural company.