Telesales Representative

We are seeking a motivated and enthusiastic Telesales Representative to join our dynamic sales team. The ideal candidate will have excellent communication skills, a passion for sales, and a proactive attitude toward customer engagement. In this role, you will be responsible for generating leads, selling products or services, and maintaining customer relationships over the phone.

Key Responsibilities:

Contact potential customers via outbound calls to promote and sell products/services.
Understand customer needs and offer suitable solutions to meet their requirements.
Maintain a well-organized customer database and update records regularly.
Follow up on leads, track sales progress, and close deals.
Handle customer inquiries and resolve issues promptly and professionally.
Meet or exceed sales targets and performance metrics.
Provide accurate information on product features, pricing, and promotions.
Upsell or cross-sell additional products or services where appropriate.
Maintain a positive and professional relationship with clients.
Document and report sales activities and outcomes to the management team.
Stay updated on company products, services, and industry trends.

Requirements:

Proven experience in telesales or a related sales role (experience in customer service or retail can be a plus).
Strong verbal communication and interpersonal skills.
Ability to handle rejection and maintain a positive attitude.
Goal-oriented with the ability to meet and exceed sales targets.
Good organizational skills and attention to detail.
Familiarity with CRM software and telecommunication tools.
Basic computer skills (Microsoft Office, email, etc.).
High school diploma or equivalent (additional qualifications in sales or marketing are a plus).

Preferred Skills: