Join our dynamic team where your expertise in server administration, network management, and billing platforms like SAS and Zal Pro will be highly valued.

Key Responsibilities:

  • Administer and maintain Windows/Linux servers, networking devices, and cloud-based systems.
  • Monitor network infrastructure for performance, stability, and security.
  • Perform regular backups, updates, and patch management to ensure system reliability.
  • Manage user accounts, access controls, and cybersecurity protocols.
  • Provide Tier 1 and Tier 2 support to internal teams and external clients.
  • Troubleshoot and resolve issues on billing platforms (SAS and Zal Pro), maintaining billing accuracy and service quality.
  • Serve as a bridge between technical teams and customer service to address platform-related concerns.
  • Generate audit, usage, and billing reports using SAS and Zal Pro.
  • Maintain clear documentation of system configurations and procedures.
  • Collaborate with vendors on software and system integrations.
  • Support employee onboarding/offboarding, including device configuration and account setup.

Qualifications:

  • Minimum 3 years of experience in system or network administration.
  • Strong knowledge of Windows Server, Linux, Active Directory, DNS, DHCP, firewalls, and VPNs.
  • Hands-on experience with billing systems such as SAS and Zal Pro.
  • Proven customer support or helpdesk background.
  • Excellent troubleshooting and communication skills.
  • Ability to work independently in a fast-paced environment.

Preferred Skills:

  • Experience with AWS, Azure, or Google Cloud.
  • Network certifications (CompTIA Network+, CCNA, or equivalent).

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Faisal Town, Lahore, Pakistan
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
May 31, 2025
Posting Date:
Apr 30, 2025

Web Concepts (Pvt.) Ltd

Information Technology · 51-100 employees - Lahore

A Web Concepts (Pvt.) Ltd (WCPL) Was established seven years back in 2000. We envisioned to provide nest-generation broadband networks to customers today. WCPL team put that dream into reality. Now we are offering voice, video and data services to customer�s premises via single fiber optic connection. MAXTel is the name of our service which is operating as a IP telephony operator in Lahore, Multan and Gujranwala telecom regions.

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