We are seeking an enthusiastic and motivated Telesales Representative to join our team. 

The ideal candidate will be responsible for generating sales by contacting potential and existing customers over the phone, promoting our products and services, and maintaining strong customer relationships.

Key Responsibilities:

  • Contact potential or existing customers to inform them about products or services using the provided scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders accurately.
  • Handle customer grievances to preserve the company’s reputation.
  • Meet sales quotas and facilitate future sales.
  • Keep records of calls and sales, noting useful information.

Requirements:

  • Proven experience as a telesales representative or in a sales/customer service role.
  • Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
  • Excellent knowledge of Arabic.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • High school diploma; a Bachelor's degree will be a plus.

Skills:

  • Excellent communication and interpersonal skills.
  • Ability to learn about products and services and explain them to prospects.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Cool-tempered and able to handle rejection.

Job Details

Functional Area:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 20, 2025
Posting Date:
Feb 19, 2025

Zameen Media (Pvt) Limited

Information Technology · 601-1000 employees - Lahore

Zameen has single-handedly revolutionized real estate buying and selling in Pakistan. Zameen was the First Pakistan Property Portal that presented state of the art services and features for Pakistan real estate agents, buyers and sellers alike. Since 2006, Zameen has been the primary choice for people looking to invest, buy, sell, or rent properties in all major cities of Pakistan.

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