Posted 5 days ago 228 views Report Job
We are looking for a Customer Support Representative who can deliver excellent customer service.
Customer Support Duties:
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Handle customer inquiries professionally via phone, email, and chat.
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Resolve issues effectively and escalate complex cases where necessary.
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Maintain accurate customer records and communication logs.
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Ensure high levels of customer satisfaction and service standards.
Requirements:
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Minimum 1–2 years of call center/customer service experience.
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Fluent English speaking and writing skills are required.
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Strong interpersonal and communication skills.
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Proficiency in MS Office (Word, Excel, Outlook) and CRM/HR software.
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Excellent organizational, multitasking, and problem-solving abilities.
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Ability to handle confidential information professionally.
Preferred Skills:
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Ability to work under pressure and adapt quickly to change.
Benefits:
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Competitive salary
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Training and professional development
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Positive and supportive work environment
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Growth opportunities within the company
Skills
Job Details
Zem Group Pvt Ltd
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