Call Center Agent

Animaker Media

جولائی ۰۸, ۲۰۲۵ شائع ہوئی 175 نے دیکھا Report Job

PKR. 40,000 - 60,000/Month

We are looking for a dedicated and professional Call Center Agent to join our team. As a Call Center Agent, you will play a key role in maintaining excellent customer relations by reaching out to customers and clients over the phone. You will handle inbound and outbound calls, resolve customer inquiries, and promote our services/products. The ideal candidate is a clear communicator, enjoys talking to people, and has a passion for providing great customer service.

Key Responsibilities:

Make outbound calls to potential clients/customers, providing information about our services/products and promoting offers or promotions.
Handle inbound calls from customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
Accurately update and maintain customer records in the CRM system.
Follow up on customer interactions and ensure all requests are handled in a timely manner.
Resolve customer complaints or concerns by identifying the issue and offering an appropriate solution.
Achieve daily, weekly, and monthly call targets or sales quotas as required by the company.
Provide excellent customer service by demonstrating empathy and patience.
Collaborate with other team members to improve customer satisfaction and enhance the overall experience.
Stay up-to-date with product knowledge, promotions, and company policies to ensure accurate information is communicated.

مہارتیں

Handle Outbound Calls Communication Skills Fluent in Engslish Client Relations Management B2B Business Development

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

ٹیلیفونی فروخت کاری

کل عہدے:

6 آسامیاں

نوکری کی شفٹ:

تیسرا پہر (رات)

نوکری کی قسم:

مستقل

نوکری کا مقام:

DHA, لاہور, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

18 - 40 سال

کم از کم تعلیم:

انٹرمیڈیٹ / اے لیول

ڈگری کا عنوان:

none

کیریئر کی سطح:

تجربہ کار پیشہ ور

تجربہ:

3 سال - 4 سال (Experience in outbound calls)

اس سے پہلے درخواست دیجیۓ:

اگست ۰۸, ۲۰۲۵

تاریخِ اِشاعت:

جولائی ۰۸, ۲۰۲۵

Animaker Media

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - لاہور

پیروی کریں

digital storytelling and innovative campaigns. With clients across industries and borders, we specialize in crafting engaging marketing strategies, content creation, social media management, and performance-driven advertising solutions. Our global perspective allows us to deliver culturally relevant and scalable campaigns that resonate with diverse audiences. Join our passionate team and help businesses around the world amplify their voice in an ever-evolving digital landscape.