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تجربہ
Collection Officer
My responsibilities included
To attain the required Resolution and Normalization targets.
Update the MIS of log of calls and visits
Maximize recovery and control delinquencies, pursue its vigorous implementation.
Follow up through progressive reviews for improvement
Working on TCSS for monitoring customers payment against their respective account numbers and managing customer credit history.
To minimize the forward flows.
To identify the visit and skip accounts
To update the remarks on the collection system after communicating with the customers.
To ensure that skip accounts are identified on early stages and proper skip strategy is followed by respective officer.
MIS handling of receipt cash books.
To maintain the daily cash flows.
Cash Officer
My responsibilities included
Execute cash counter on daily basis
ATM balancing, replenishing & troubleshooting
Processing of internal transfer and pay order
Processing of cash vault according to State Bank of Pakistan rules
Branch banking operations, documentation & updates
Processing of cash advances& ATM cards transactions
Communication with online banking staff
Reconciliation of bank internal/ suspense accounts
Overall reporting to Branch Operational Manager & Branch Manger
Also a key custodian of cash vault, ATM Vault, Cheque book
Comply with all department and company policies, procedures and regulations
Releasing of cheques and receipts (cash)
Recording of accruals (on monthly basis)
Other duties as assigned
