My Job Duties....

Create and Manage Listings
Keyword Optimization
Product Descriptions 
Image Management
Pricing 
Inventory Management
Customer Reviews and Feedback
Performance Tracking
Promotional Campaigns
Collaboration
Regular Updates
Customer Support

·         Answered customer questions and resolved service issues in a timely manner.
·         Diagnosed customer issues by asking probing questions and write up repair orders.
·         Ordered supplies and kept inventory at optimal levels.
·         Checked incoming orders and organized new stock.
·         Managed inventory.
·         Search Engine Optimization
·         Listing of Products
·         Campaigns
·         Product Hunting
·         Sourcing
·         Creative content and writing
·         Product Analytics
·         Competitors Knowledge

As a Supply Chain Officer, I oversee operations across three countries, specializing in efficient logistics and inventory management within an E-commerce platform, serving both B2C and B2B orders. My responsibilities include:Operational Excellence:• Enhancing operational efficiency through data-driven analysis.• Proficiently managing B2B and B2C operations.• Remote oversight of warehousing and 3PL.• Collaborating for informed decision-making.• Identifying and resolving challenges.• Coordinating to meet production targets.• Escalating and solving issues.• Optimizing inventory through automation.• Ensuring cycle counts run safely and accurately.• Enforcing inventory control and driving continuous improvement.• Promptly reporting and investigating discrepancies.• Efficiently fulfilling online orders.• Maintaining meticulous inventory logs.• Streamlining product packaging and labeling.• Staying updated with industry standards.Inventory Management:• Compiling inventory summaries.• Analyzing data for growth.• Conducting account reconciliation.• Enhancing logical inventory processes.• Engaging in proactive Inventory Forecasting.• Implementing inventory control.• Maximizing inventory assets.• Managing returned inventory.• Maintaining stocking systems.• Ensuring data accuracy.• Monitoring stock balances.• Managing inventory in systems.• Reviewing records for accuracy.Logistics Handling:• Onboarding new carriers.• Request Quotes and Invoices handling.• Resolving service issues.• Providing feedback on performance.• Evaluating carrier services.• Conducting courier audits.• Leading process improvements.• Troubleshooting shipments.• Handling logistics documents.Claims Management:• Managing claims with carriers.• Approving replacements.• Validating claims.• Facilitating communication.• Utilizing online claim portals.• Organizing evidence.• Ensuring reimbursement.• Addressing complex claims.• Maintaining claim records.

·         Worked closely with all product development departments.
·         Completed in-depth reviews of market conditions.
·         Informed supervisors and company leaders on markets and regional sales                needs to best meet customer needs and maximize revenue.
·         Collected data using various research methods to broaden results.
·         Recorded data in google docs, streamlining analysis procedures for efficiency            and accuracy.
·         Marketing Forecast about product.
·         Product Hunting
·         Product Research
·         Product analysis
·         Competitor Analysis

·         Entered numerical data into databases with speed and accuracy using 10-key pad.
·         Executed data verification to detect errors.
·         Organized, sorted and checked input data against original Competitor Analysis.
·         Identified data entry errors and reported to necessary departments.
·         Corrected any data entry error to prevent later issues such as duplication or data degradation.
·         Reviewed completed work for compliance with regulations.
·         Entered data into system according to formatting standards.

·         Maximized productivity by analyzing protocols and identifying areas for improvement.
·         Working with Networks Team to Understand the networks.
·         Learn and Understand protocol

·         Conducted outbound phone calls daily to reach potential clients and market products and services.
·         Promoted available products and services to customers during service, management and order calls.
·         US (Florida & Massachusetts) Based Work on Solar Panel Campaigns
·         Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
·         Maintained up-to-date knowledge of product and service changes