Customer Service experienced and responsible Associate to work as a team and individually in a department and organization to great success. Utilizes my skills to develop ideas of customer needs and how to manage and enhance customer satisfaction.
Roles & Responsibilities ➢ Liaison between organization and its customers.
➢ Take ownership for effectively solving customer problems, complaints and queries.
➢ Keeping customer satisfaction at the core of every decision and behaviour.
Analyses and presents market insights and trends for product and experience development of the network. Collect and analyse information that indicates what people think about the quality of Ufone services. Advising clients on how they can best make use of results. Interviewing and collecting surveying the public on a daily basis