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PKR. 30,000 - 30,000/Month
- Handling customer inquiries: Answering questions about products, services, pricing, and policies through various communication channels.
- Resolving customer issues: Troubleshooting problems, identifying solutions, and addressing complaints in a timely and professional manner.
- Providing product information: Explaining features and benefits of products or services to customers.
- Processing orders and transactions: Taking orders, updating customer accounts, and managing payments.
- Building customer relationships: Establishing rapport with customers, understanding their needs, and providing personalized service.
- Maintaining customer records: Updating customer information and documenting interactions accurately in CRM systems.
- Escalating complex issues: Identifying issues that require further assistance from other departments and transferring customers accordingly.
- Gathering customer feedback: Collecting customer opinions and suggestions to improve service quality.
Cultural Fusion
· 11-50 员工 - 拉合尔
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