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PKR. 35,000 - 40,000/Month
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Experience: 01 to 02 Years
- Qualification: Intermediate / Graduation
- Duty Timings: 10AM to 07PM
- Gender: Male
- Location: Badami Bagh, Lahore
Pay: Rs35,000.00 - Rs40,000.00 per month
Eminent Holdings
· 11-50 员工 - 拉合尔
pWe import auto parts from around the world and wholesale them in pakistan/p
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