发布 d 天前 140 查看 Report Job
PKR. 45,000 - 50,000/Month
Timings: 6:30 PM – 3:00 AM (Night Shift)
- Salary: 45,000 + 5,000 Attendance Bonus
- Experience Requirement: Minimum 1 year
Key Responsibilities:
- Conduct live monitoring to ensure real-time adherence to quality standards
- Perform call evaluations to assess communication effectiveness and compliance
- Track and analyze call quality metrics for performance optimization
- Evaluate agent interactions to provide feedback and enhance service standards
- Generate detailed reports highlighting trends, improvement areas, and audit findings
First Class Communications FCC
· 51-100 员工 - 拉瓦尔品
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