。该工作已被公司管理人员暂停申请，不再接受简历投递

Front Desk Officer

We are looking for a Front Desk Officer, in this role, you should be an excellent communicator who can stay positive, you should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

DUTIES & RESPONSIBILITIES

Greet and check-in guests
Schedule and manage facility tours, track walk-ins, and scheduled tours, and send confirmation emails
Follow up and share the right and complete information with potential clients
Anticipate client needs over the visit and build rapport with customers
Provide guests with information about amenities, area,s and venues and promote services
Assist the Community Associate in on-boarding new clients
Record guest’s information and their requirement in the CRM
Prepare presentations and content to share with guests
Any other tasks associated with fulfilling your role effectively

Hiring Criteria

Proven experience as a concierge; experience in customer service or relevant roles is an advantage
Proficiency in English; multilingual is strongly preferred
Excellent communication skills
Polite and confident with a great deal of patience
Ability to multitask and time management
Aptitude in resolving issues with a customer-focused orientation
Degree in hotel management or a relevant field will be a plus