Dispatcher/Supervisor

Job Summary
We are seeking a highly organized and proactive Dispatch Supervisor to oversee the efficient assignment and management of delivery routes and schedules. The ideal candidate will play a critical role in ensuring timely deliveries, coordinating cross-functional teams, and maintaining compliance with company policies and regulatory standards. This position demands strong leadership, excellent communication, and problem-solving abilities, along with proficiency in dispatch management software and a solid understanding of logistics operations.

Key Responsibilities
- Assign delivery routes and schedules to drivers, optimizing for efficiency and timely completion.
- Monitor the progress of deliveries in real-time, promptly identifying and resolving any issues or delays that may arise.
- Coordinate closely with logistics, customer service, and warehouse teams to ensure seamless communication and operational flow.
- Maintain accurate and up-to-date delivery records, including proof of delivery documentation, to support accountability and reporting requirements.
- Ensure all dispatch activities comply with company policies and relevant regulatory standards, promoting safety and legal adherence.
- Supervise, train, and evaluate dispatch staff to maintain high performance and continuous improvement within the team.

Required Qualifications
- Demonstrated leadership skills with the ability to manage and motivate a dispatch team effectively.
- Strong communication skills, both verbal and written, with proficiency in English to interact clearly with internal teams and external partners.
- Excellent problem-solving capabilities to address and resolve delivery challenges swiftly.
- Proficiency in using dispatch management software to plan, track, and report on delivery operations.
- Solid knowledge of logistics principles and regulatory compliance relevant to delivery and transportation.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with prior experience in a similar supervisory role within logistics or transportation will be highly valued. Familiarity with advanced dispatch technologies and continuous improvement methodologies is advantageous.

This role offers the opportunity to lead a dynamic team in a fast-paced environment, contributing directly to customer satisfaction and operational excellence.

If you are a detail-oriented professional with a passion for logistics and team leadership, we encourage you to apply and join our dedicated workforce.