Call Centre Agent

We are looking for an enthusiastic and knowledgeable Call Centre Agent to join our team. In this role, you will assist prospective students with their inquiries about studying abroad, providing them with accurate information about study options, visa processes, and university requirements for the UK, USA, Australia, Malaysia, UAE, Turkey, and Canada.

Key Responsibilities:

Customer Support: Answer inbound calls and respond to inquiries from students regarding study abroad programs in the UK, USA, Australia, Malaysia, UAE, Turkey, and Canada.
Provide Information: Offer detailed information about university courses, application procedures, visa requirements, and scholarship opportunities.
Consultation: Help students choose the right study destination and program based on their preferences and qualifications.
Follow-Up: Maintain and update student records, follow up on inquiries, and assist with application-related questions.
Team Collaboration: Work closely with the Call Centre Lead and other departments to ensure a smooth flow of information and excellent service.
Performance Metrics: Meet individual performance targets related to call volume, conversion rates, and customer satisfaction.

Why Join Us?

Competitive salary with benefits.
Career advancement opportunities in the education consulting field.
A supportive and dynamic team environment.
Opportunity to make a meaningful impact on students’ educational success.

Job Type: Full time

Office Timing: 9:00 AM-5:00 PM

Salary:30k plus Commission

技能

Time Management Communication Skills Fluent in English

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

1年

在之前申请:

May 29, 2025

发布日期:

Apr 29, 2025

KHM Group of Companies

· 11-50 员工 - 拉合尔

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Knight Human Group (Pvt) Ltd is an established company, providing management and recruitment consultancy to its valued clients, having a proven track record for these services. We are a gateway to management consultancy and recruitment services in line with the demands of our privileged clients. Our exclusively crafted niche placement services are most appropriately suited for all of those who need them, having the essential elements of confidentiality and extra attention, on their disposal.